This shipping policy explains how ‘Our City Markets’ operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep.

Please read this shipping policy together with our terms and conditions (https://bazaardwar.com/terms-and-conditions/) to familiarize yourself with the rest of our general guidelines.

Shipping and Delivery Options

We offer a variety of shipping options to suit the needs of our customers.

Shipping Methods

We offer a Standard shipping option to suit the needs of our customers:

– Standard Shipping Method: Shipping Charges as per the Distance, Products weight / dimensions & the destination location’s accessibility etc.

We strive for a swift preparation process and orders are typically processed and dispatched within Delivery Period as per the Distance, Products weight / dimensions & the destination location’s accessibility etc., so that customers can receive their items promptly. After receipt of a customer order, Shipping process starts within 1-2 days from the respective Seller’s dispatch location.

For all the Products Shipping, we collaborate with a third-party service provider who handles our inventory and take charge of shipping your products.

Delayed Orders

Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly.

Shipping Restrictions

1) Shipping shall be restricted to the Cities / areas / locations as restricted by any statutory authorities / Government departments etc.

2) Shipping shall be restricted to the Cities / areas / locations where any kind of unsafe circumstances / heavy rain / flood situations / storms / any kind of natural calamities / riots / terrorism etc. are prevailing.

Returns and Exchanges

If you have any questions about refunds, returns or exchanges, please review our refund policy (https://bazaardwar.com/return-and-refund-policy/).

Contact Information

If you have any questions or concerns regarding our shipping policy, we encourage you to contact us by writing us at following E-mail Id:

[email protected]

This document was last updated on June 12, 2024